Learn the skills needed to operate legally as a door supervisor.

Door supervisors are often the first point of contact between many businesses and members of the public. It is important therefore that they are effectively trained and meet legal requirements in what can be a challenging environment.

The Highfield Level 2 Award for Working as a Door Supervisor within the Private Security Industry is aimed at learners who want to apply for a licence from the Security Industry Authority (SIA) to work legally as a door supervisor. Based on the SIA’s own specifications and updated to meet the latest requirements, it has been developed by Highfield, the leading awarding organisation for security qualifications and written by some of the country’s leading security experts.

To complete this qualification learners are expected to undertake approximately 61 hours of learning. The SIA stipulates a minimum of 44 contact hours (6-days) if self-study is undertaken. Please refer to Highfield’s qualification specification for further details on self-study.

Key topics include:

The main characteristics of the Private Security Industry

The importance of safe working practices

Drug-misuse legislation

Issues and procedures relevant to the role of a door supervisor

Licensing law

Queue management

How to recognise

Assess and reduce risk in conflict situations

Problem-solving techniques when resolving conflict

Physical interventions and the implications of their use

The use non-aggressive physical skills to protect yourself and others