Alarm Response

ProSec UK operates a key holding and alarm response security services for both commercial and residential properties.

Our alarm response and keyholding services can be used as a standalone service or as part of any other security solution you use depending on your security needs.
Should an alarm be triggered on your premises, our security officers can attend on your behalf. In most cases, it’s a case of checking the property along with attending police officers and then locking up the property securely; and providing a full report.

However, if there has been a more serious incident, Prosec UK will liaise with the police if necessary and take appropriate measures to make the premises safe, such as contacting emergency glaziers, or calling in a static security officer to remain onsite until your staff arrive.

In fact, in many cases, our customers have requested that Prosec UK provide a security officer to stay present onsite after the event to ensure peace of mind for their staff and clients.

What we do:

  • We undertake a survey and design a bespoke security service to your needs

  • Provide you with warning boards or window stickers to act as a deterrent

  • Log your keys in our secure control room

  • On an alarm response the officer will complete a full check internally and externally for any damage or loss; and investigate the cause of the alarm to reduce future false alarms

  • We will leave the property only once it is secure, or upon your request

  • Full report provided via email

  • If required, we will liaise with all emergency services, glaziers, boarding and lock smithing companies

Northern Office
Prosec UK
7 Regent Terrance
South Parade
Sheffield Office
7th Floor
2 Pinfold Street
South Yorkshire
S1 2GU
Southern Office
F1 Office, Priory Park,
Priory Industrial Estate,
London Road,Tetbury,
  • 0800 0448999
Project Security UK Ltd T/A Prosec UK holds SIA approved contractor approval for the provision of security guarding, door supervision and keyholding services.

Project Security UK Ltd T/A Prosec UK (05638062) – Registered Office: Midway House, Herrick Way, Staverton Technology Park, Cheltenham, Gloucestershire, GL51 6TO. Registered in England.

VAT number – 901465743